Veridian leads the way when it comes to developing a robust training program that combines interactive classroom training with hands-on training at user-specific functions with a refreshable training system and quick-reference guides. We cover not just what is supposed to happen during green-path processing, but also exception scenarios and the consequences that occur when deviating from standard operating procedures.
Veridian supports its clients for as long as they require, but it is our goal to quickly transition the project to the operations owners. As problems repeat themselves, we document the resolution process so that operations team do not become reliant on the project team. Veridian provides long-term, expert-level 24×7 customer support services that minimizes any potential impacts to our clients’ business.
Our experienced team uses proven tools for transitioning the solutions design into building the system components. Our tools for deploying configuration elements directly into the system save time and effort as well as reduce human-error. Veridian’s Manhattan-inspired automated testing tool allows for quick regression testing of changes automatically; this not only saves time but drastically increases the quality of the solution delivery.